What people who have worked with us have to say
The provider removed bed bugs by heat remediation. The reason I waited so long to write this review was to make sure they were really all gone. It has been 8 months and we have had no issues, I even set up a crude trap and no bugs. The price was competitive, and I would use them again.
They did a heat treatment in our home to get rid of the bed bugs. Our home is about 2400 square feet and a large portion of the home is below grade, which meant that our service would be a bit more expensive because it takes more effort to heat that portion of the home. They even did a second treatment because we were freaking out. They also acted like therapists, assuring us that they were confident in their treatment option and that they would back it up. They even gave us tips on what to do in the future to make sure that it doesn’t happen again. During the whole lead up process to the treatment, the owner gave me his cell phone number and made himself completely available should we have any concerns. Though it was expensive, their price was very competitive which I did compare to other bids.
Came out to house after Home Inspection to give estimate for Termite Treatment. Truly Outstanding, honest, and ethical company. I called 1st Response Pest Management to come out to my house to give an estimate based on results of Termite damage found during a Home Inspection. The office workers were very pleasant and polite and responsive to my need to expedite getting an estimate. They even called the evening before the scheduled visit to remind me of the appointment. When the Worker arrived at the house, it turned out to be the CEO/President of the company who was very pleasant, well groomed, and very polite. He read the Home Inspection report then began an inspection of his own to find the damage to the house and for signs of pests. He and I could not find anything wrong with the property. He willingly called the Home Inspector to see if he could get more details but with no success. So, he provided me with a very reasonable price for treatment and thoroughly explained the process and the treatment details. But, not wanting to sell me his product if it was not needed or wanted, he proceeded to inspect the entire basement of the house and the outside perimeter of the house and still could not find any evidence of pests. He waited patiently while I contacted my Realtor and said that if I needed his company’s service, they could provide the treatment that same week. The buyer’s of the house conducted another Termite inspection that found NO evidence of damage or pests. 1st Response came out to give me an estimate for service and ended up saving me over $1000 by