Reviews

"They have a lot of patience and explain things thoroughly. Can't say enough good things about them. We have been using them for a couple years now and have had continued reliable and excellent service."

Holy smokes! They are the best! Like seriously, if you need creepy crawly help or help with other things that scurry about, they are your people. They are incredibly kind, friendly, and understanding. They have a lot of patience and explain things thoroughly. Can't say enough good things about them. We have been using them for a couple years now and have had continued reliable and excellent service.

Krista K.

"Engaging conversation and thorough inspection. Even when 1 thing was missed, they apologized and made everything right. Their service was fast, but effective."

Best customer service ever! From the dispatcher to the technicians. They were super kind and accommodating to our health needs, more than willing to wear an N95 mask that we provided. Engaging conversation and thorough inspection. Even when 1 thing was missed, they apologized and made everything right. Their service was fast, but effective. The price is reasonable for all of the services you get and they were very understanding and accommodating when it came to the initial payment. I wish we had found them years ago, but if anything good can come from a mouse, it's having First Response on your side. 100%, 10 out of 10, highly recommend!

Izetta T.

"Previous owners had repaired the termite damage, and had contracted with 1st Response to continue to maintain termite control stations and inspect for any new activity. We have continued with that existing service since purchase."

We purchased a house that has had termite damage in the past. The original structure was built in 1890, and has been added onto over the years. Previous owners had repaired the termite damage, and had contracted with 1st Response to continue to maintain termite control stations and inspect for any new activity. We have continued with that existing service since purchase. Every tech that comes out is wonderful. Office staff is great as well. Everyone we have dealt with has been personable, kind, attentive and professional. Jason and Justin have been our most recent techs, and they are both great guys.

Patricia M.

"On time, professional. He even went into my attic through a very small, inconvenient entryway in the top of a closet. He educated me about mice and inspected every inch of my place, inside and out. The office staff was great, too!"

We have a mouse or two and Larry was amazing. On time, professional. He even went into my attic through a very small, inconvenient entryway in the top of a closet. He educated me about mice and inspected every inch of my place, inside and out. The office staff was great, too!

Rene L.

"The company I work for has been using them for years, and I have been using them recently for my home. David is so friendly when he comes in to my office, and Larry was great when he came to my home."

This company is great! The company I work for has been using them for years, and I have been using them recently for my home. David is so friendly when he comes in to my office, and Larry was great when he came to my home. Lisa is always the best too! So friendly on the phone!

Andy R.

"Had a great experience with David - he was polite, personable, and able to find where the mice were coming in within 5 minutes. He put all the traps down and followed up on time to ensure they didn't return - highly recommend them!"

Had a great experience with David - he was polite, personable, and able to find where the mice were coming in within 5 minutes. He put all the traps down and followed up on time to ensure they didn't return - highly recommend them!

Nicholas K.

"Thank God! But the gentleman from 1st Response saw something on the traps and came back several times to take care of the issue. He was always professional, polite and handled everything with care. Kudos!!"

I live at The Gardens Apartments. I guess before I moved in, there was an issue with bugs. I never saw any. Thank God! But the gentleman from 1st Response saw something on the traps and came back several times to take care of the issue. He was always professional, polite and handled everything with care. Kudos!! I appreciate him and the service that you provide.

Michelle W.

"Company was very responsive to the needs that I had. My daughters room had hornets coming thru her ceiling. First response was the best response. They came right away after my internet message."

Company was very responsive to the needs that I had. My daughters room had hornets coming thru her ceiling. First response was the best response. They came right away after my internet message. Fixed the problem and offered a great service for other rodents around my house. Monthly service is a great deal. These guys know customer service and they know pest control. If you are thinking about a company that cares….this is it. Make first response your first response if you are in need of help.

Matthew P.

"I have seen a significant decrease in the last several months that I started with 1st Response. Ron is very committed to getting the problem fixed and is very knowledgeable and a great guy! He knows his pests!"

Ron is AWESOME! I had a national pest extermination company for several years and nothing was getting accomplished. I have seen a significant decrease in the last several months that I started with 1st Response. Ron is very committed to getting the problem fixed and is very knowledgeable and a great guy! He knows his pests! :) Everyone at 1st Response is kind, courteous, and goes the extra yard!

Tina M.